All products are made to order so I am unable to offer returns or exchanges but if there are any problems with your order, please don't hesitate to contact me at hello@janicesung.com or fill out this form.
Please ensure that the shipping address you enter is correct, as I can not be held responsible for parcels lost in transit due to incorrect addresses.
Note that refused shipments will not be issued a refund as the package won't be returned to me.
