FAQ

What are your prints made from?

My prints are printed on beautiful 100% cotton paper with a subtle texture reminiscent of hot-press watercolour paper. They’re printed using archival inks designed to last for decades. I print everything in-house and personally sign and number each print ♥

 

Do you take custom orders?

For custom orders or sizes, feel free to fill out this form or email me at hello@janicesung.com with your request and I'll see what I can do.

 

Do you take commissions?

If your vision aligns with my current art direction, I'd love to discuss your idea with you. You can email me at hello@janicesung.com. I look forward to hearing from you!

 

How do I care for my prints?

To ensure its longevity, it’s best to take care of the prints as best as you can by doing the following:

  • Avoid placing artwork in direct sunlight
  • Use uv blocking acrylic or glass for framing
  • Avoid any contact with moisture or water

Where do you ship from?

All items are shipped from British Columbia, Canada

 

What do you use to package your products?

Small prints are shipped in sturdy, flat mailers, while larger prints are sent in square tubes. All packaging materials are 100% recyclable and often made from recycled content. Everything is manufactured in Canada or the U.S.


 

When will I receive my order?

Please go to the shipping page for information on shipping.

Have more questions? Click here to check out the FAQ on my main website